Our Refund & Returns Policy


Effective Date: April 30, 2025

At Smart Place, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, we’re here to help.

1. Return Window

You have 5 days from the date of delivery to return an item for a full refund. No questions asked.

2. Conditions for Return

To be eligible for a return:

  • The item must be unused and in the same condition that you received it.
  • The item must be in its original packaging.

3. Return Process

To initiate a return:

  1. Contact our customer service at contact@smartplace999.com or +923429626768 within 5 days of receiving the product.
  2. Provide your order number and reason for return (optional).
  3. Our team will provide you with the return address and instructions.
  4. Ship the item back to us using a traceable shipping service.

4. Refunds

Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 business days.

5. Shipping Costs

  • You will be responsible for paying your own shipping costs for returning your item.
  • Shipping costs are non-refundable.

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